Yes, you can cancel your order within 24 hours of placing it.
If you request cancellation within this time frame, we will refund the full amount of your order.
However, if more than 24 hours have passed since your purchase, we cannot cancel or modify your order because it is likely already being processed for shipment.
Refunds for cancellations will be processed within 72 hours of approval.

Our return policy allows for returns of undamaged items within 14 days of receiving the package. If your item arrives damaged, you have up to 30 days to contact us for assistance.
To initiate a return or exchange, please email our support team at support@apexlane.store.
We will respond within 24 hours to guide you through the process.

We accept a variety of payment methods, including PayPal, Visa, Mastercard, and American Express.

We currently offer a standard shipping option. For detailed information on shipping times and zones, please visit our Shipping Policy page.

We take great care in packaging your items to ensure they arrive in perfect condition. If your order arrives damaged or defective, please contact us within 7 days of receiving it at support@apexlane.store. Our team will work with you to resolve the issue promptly.

We ship from fulfillment centers located in the United States, Eastern Asia, and Western Europe.
If an item is out of stock at your nearest center, it will be shipped directly from our production lines, with delivery times remaining consistent with our standard shipping policies.

Absolutely! If you face any issues, please contact us at support@apexlane.store. Our dedicated support team is here 24x7 except US national holidays to assist you.

Alternatively, you can also fill the form below with your query and our team will respond back to you within 24 hours.