Shipping Policy

At ApexLane, we aim to make your shopping experience as simple and enjoyable as possible. With free worldwide shipping, you can shop worry-free and focus on what matters most — enjoying your new purchases!

Where Do You Ship and What Does It Cost?

We ship to customers all around the globe. Whether you’re in the United States, United Kingdom, Canada, Australia, New Zealand, or anywhere else, we offer free standard shipping with tracking.

  • No shipping costs and no hidden fees — just straightforward, efficient delivery!

What Are Your Shipping and Processing Times?

Processing Times

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

Standard Shipping Times

  • United States, United Kingdom, Canada, Australia, New Zealand: Estimated delivery within 5-10 business days.
  • Other International Destinations: Estimated delivery within 7-14 business days.

Please Note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs clearance, or peak holiday volumes.

Where Can I Find My Tracking Number?

Once your order is shipped, you’ll receive an email with your tracking details. If you don’t receive it or the tracking number doesn’t work, don’t worry — just email us at orders@apexlane.store, and we’ll assist you promptly.

Do You Ship to P.O. Boxes or Military APO/FPO Addresses?

Unfortunately, we cannot ship to P.O. Boxes or military APO/FPO addresses at this time.

What Happens If My Items Get Lost or Damaged in Transit?

In the rare event your package is lost or arrives damaged, we’ve got you covered. Contact us at orders@apexlane.store, and we’ll offer you two options:

  1. A full refund for your lost package.
  2. A free reshipment of your order, with delivery expected within 5-14 business days.

Unexpected Delays

External factors like customs processing, holidays, or unforeseen carrier delays may occasionally extend shipping times. If your package is delayed, feel free to contact us at orders@apexlane.store, and we’ll do everything we can to resolve the issue.

For any additional questions, don’t hesitate to reach out to our support team. We’re here to help!